Is+MacDonald's+a+good+restaurant?

When people __think__ about a good quality restaurant, many think of an expensive one which serves special __dishes__ cooked and served to perfection. Others think the quality of a restaurant depends more on the service or the general ambience.

But strictly __speaking,__ __before__ we can decide on whether or not a restaurant is a good one, we need to establish what exactly contributes to a high quality restaurant experience? I would __propose__ that there are three criteria:
 * 1) Food preparation: not __only__ should the ingredients be fresh, but they should also be cooked in a way that fits with the customers’ expectations.
 * 2) Service: when a customer enters a restaurant they should be quickly allowed to view the menu and dealt with promptly. They should also be served in the order they entered the restaurant.
 * 3) Talk back: if a customer has a problem or is unhappy with their experience they should be able to make their feelings clear and their comments should be acted upon.

Much has been said and written about the fast food chain MacDonald’s, and not all of it has been positive. However, the typical MacDonald’s restaurant can be relied on to always deliver on the expectations of the customer. Where ever you are in the world you can expect a Big Mac to taste the same. This is __due__ to minimizing the differences in the __way__ the food is processed. __Generally__ speaking, barring the burgers themselves which obviously need to be frozen, the MacDonald’s company has a very efficient network of suppliers ensuring for the most __part__ that fresh ingredients are always available.

Another customer expectation that is always met is the way MacDonald’s advertises the menu to the customer. When the customer enters the restaurant they can immediately see the menu clearly presented above the counter. This allows for quick ordering procedures and avoids issues of people being attended to before others who got their first.

For those who have disappointing experiences in a MacDonald’s restaurant, there is always the mandatory feedback or suggestion box located at the door to the restaurants. If these are missing then customers can always make use of the online forms the MacDonald’s Corporation have made available online. It is __clear__ that the systems put in place have contributed to the __success__ of the restaurant chain as a whole.

While much has been said about the health side of the MacDonald’s restaurant experience, there is more to the quality of a restaurant than simply the health aspect. The fact that MacDonald’s manages to satisfy customers’ __expectations__ in so many locations across the globe must surely mean that it could be classified as a good quality restaurant.</range id="557705217_4">







=**Presentation task**=

<span style="color: #375c71; font-family: Lato,Helvetica,Arial,sans-serif; font-size: 1.375em;">Definition of hegemony
<span style="color: #000000; display: block; font-family: Lato,Helvetica,Arial,sans-serif; font-size: medium;"> <span style="color: #000000; display: block; font-family: Lato,Helvetica,Arial,sans-serif; font-size: medium;"> <span style="color: #000000; display: block; font-family: Lato,Helvetica,Arial,sans-serif; font-size: medium;">**heg·e·mon·ic** \ˌhe-jə-ˈmä-nik, ˌhe-gə-\ //adjective// <span style="color: #000000; display: block; font-family: Lato,Helvetica,Arial,sans-serif; font-size: medium;"> <span style="color: #000000; display: block; font-family: Lato,Helvetica,Arial,sans-serif; font-size: medium;"><span style="color: #333333; font-family: arial,helvetica,sans-serif;">__**Presentation task**__
 * 1) <span style="color: #3b3e41; font-family: 'Open Sans',Helvetica,Arial,sans-serif; font-size: 1em;">the social, cultural, ideological, or economic influence exerted by a dominant group

With a partner(s) you are going to present an argument in response to the following statement.

MacDonald's is an example of Western cultural hegemony.

Image credits

Muslim Village (2013). McDonald’s settles legal case over false Halal products. Retrieved from http://muslimvillage.com/2013/01/22/34493/mcdonalds-settles-legal-case-over-false-halal-products/

Deutsche Welle (2007) Experts: Globalization Improves, Doesn't Worsen Peoples' Lives. Retrieved from http://www.dw.com/en/experts-globalization-improves-doesnt-worsen-peoples-lives/a-2572570